Crosshair X Black Box / Screen / Rectangle error

Crosshair X launches with a big black box / screen / rectangle

This occurs because your GPU is incompatible with the Windowed Fullscreen mode of Crosshair X.



How to fix the black box issue

1

To remove the black box temporarily, launch Crosshair X in safe mode (Steam only).


2

Go into the options page of Crosshair X and set Hardware Acceleration to off.


3
(Optional for Best Performance) Select Game Bar Mode, found in the Display Modes page in Crosshair X.

Other general suggestions

Try these if the solutions above don't resolve your issue:

  • Make sure Windows 10/11 are completely up to date including the Microsoft Store and Game Bar app
  • Uninstall and Reinstall Crosshair X or the Crosshair X Extension
  • Verify Steam Integrity of Game Files
  • Temporarily disable your antivirus as it may be interfering.
  • Contact Us

Need Additional Help?

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Crosshair X Black Box / Screen / Rectangle error